What are your biggest concerns as a HR manager?
I’m constantly trying to balance efficiency with concern for people’s welfare. It’s not easy.
No it isn’t, which is why HR management is such a specialised role, and it helps when you have specialised support. At Jane Systems we believe efficient systems can deliver a platform for greater interpersonal contact and cooperation
I seem to be seen as the “bad guy” when it comes to disciplinary issues. I don’t care about personal popularity but I don’t want employees to feel like they’re in an “us and them” situation with management.
Antagonism between staff and management can cause lasting damage. We believe a HR system should help you monitor potential disciplinary issues, flag up patterns that may become an issue and enable you to nip these problems in the bud. It’s not enough just to make a note of what’s wrong. Jane gives you the tools to put things right.
How do you believe GDPR will affect your day to day working life, and what steps are you taking to stay compliant?
It will affect us in a range of ways because we process high volumes of data and will probably have to appoint a Data Protection Officer. Also we’re having a full review of the data we hold on our own people.
It’s wise to plan ahead in this way, and we’re happy to support you with our comprehensive GDPR training programme, free of charge to Jane customers.
I think we’re on top of it but it concerns me that people can give and withdraw consent at the drop of a hat. The company could act in good faith and get caught out unfairly.
Do your people view on the job training in a positive, negative or neutral light?
I don’t think anyone sees it as a negative but there’s too much apathy. People don’t often get excited about training or see it as a career boost.
We find apathy in the workplace just as bad as negativity, and the good news is that the Jane Self Service Portal can help. By giving people responsibility for their own training and career development, we can increase training take-up and give your teams a greater sense of ownership.
The general view is that training is a cost, not an investment. That doesn’t help.
No it doesn’t, that’s why Jane’s Staff Development Module delivers comprehensive reporting, including a breakdown of costs, enabling you to calculate immediate and long term return on your investment.
Is staff retention an issue for you?
Overall no. We do have the odd problem with people who leave in the first week or so but once people settle in they appreciate the culture and tend to stick around.
It’s remarkable how many people leave jobs almost immediately. First impressions matter, and Jane’s recruitment software actively supports swift, efficient employee onboarding. To take just one example, a new employee record is auto-generated for successful job applicants from the information provided during the hiring process. We cut out duplication of effort and enable your new staff to hit the ground running.
Yes, but it’s an issue for everyone so why should we be any different?